1.Where does TENDATA data come from? TOP
All the data of TENDATA are from the authorities or business partners. We have the option for secrecy of them but what we can ensure is that each data record is collected form local customs documents.
2.Is the data legal？ TOP
Absolutely. According to local laws, the data is open to the public of varying degree. We have served many Fortune Global 500 enterprises, who have finished the law assessment before the cooperation.
TENDATA is set up in 2005 and will never offer illegal data intelligence. We promise not to cause any trouble for our service.
3. What data can TENDATA offer now？ TOP
Until July.2009, the country whose data is with real trade records in our hand is only about 20, which covers USA, Canada, Mexico, UK, Russia, Ukraine, Pakistan, India, Korea, Vietnam, Brasil, Chile, Colombia, Argentina, Uraguay, Paraguay, Ecuador, Peru, etc.
4.Why many of your opponents claim that they own data of more than 200 countries but you don’t？ TOP
Obviously, this is exaggeration to deceive the clients. TENDATA honestly promises what she just can do.
Just think, even the united nations can’t master all the data of every country. Seeing is believing.
5. Is every country data with both importers and exporters？ TOP
Of course not. There are varying limitations of the data opening policy for different countries. For example, you can see both importers and exporters in USA data but only importers in Chile data.
6.Shall we get more trade intelligence in Europe and Middle East？ TOP
Yes. But we only can get their importers information because their data closed policy.
7.What does the trade intelligence benefit you？ TOP
If you are dealing with international trade, you will benefit from
A．instantly obtaining clients or suppliers’ information. Each piece is proved by real trade records.
B．efficiently monitoring changeable market competition. You can see real trade record of your each opponent, including the quantity、value、even their partners, which won’t be obtained by other means.
What’s more, our clients are also can be banks、logistics、researching organizations or newspaper office, etc.
8. Besides the trade data, do you offer any other service？ TOP
Yes. Besides the trade data, we can also offer marketing research and trade assistance. Please feel free to contact our executive consultant if you have any need.。
9.We always develop our business by B2B platform. What advantage does TENDATA bring to us on this hand？ TOP
B2B is the most common method to develop the market for Chinese companies. They post the product information and wait for the inquiry, which is a passive sales pattern. However, what TENDATA can bring to you is to tell you the direct information of your potential clients in order to win the competitions actively, to judge and choose the unknown inquiry by checking their real importing record from our database.
10.Will the consignee be shipping forward？ TOP
It sometimes happened in bill of lading and moreover, the consignee is ORDER. But it will not exceed 10%, which won’t cause any trouble to you.
11.Is there free-try before we subscribe？ TOP
Yes. As the first goer in this field, we hope our clients will fully know about our data so we open one-month data for clients to test. You just need to land our website homepage and press “register” then to begin your trying
12.What’s the expense standard for senior members？ TOP
We formulate our service price depending on data type, service period and quantity of your products.
Feel free to call 021-50380066-8003 for details.
13.What about the cooperation process？ TOP
Generally speaking, you can contact our professional information consultant by phone or on-line methods. After fixing the service proposal, both of us should sign normal agreement.
We will send you the data or account number and invoice to you in 7 working days after we receive your payment.
14.Could you offer drop-in consulting service？ TOP
Of course yes. We have set up agency in Shanghai, Guangzhou, Ningbo, Jinhua, Taizhou And Zhengzhou. You can reserve our information consultant for drop-in consulting.
15.What about the after-sales service？ TOP
During the service period, our professional customer service will pay return visits regularly to help our clients use the data, solve any problems and put forward related suggestion.
TENDATA owns the most renewal of agreements because we are always fighting against untrue and exaggerated publicity.
16.Could you offer ‘Customs Authority Document？ TOP
Sorry. We are a business company, while customs are government organizations, who are not involved in market operating. Besides, it is impossible for China customs to get information from customs abroad.
If you have such questions, I’m afraid you have accepted certain untrue publicity. You can complain or report to.
General Administration of Customs：010-65194114 www.customs.gov.cn
Commerce Department：010-65121919 www.mofcom.gov.cn |
